Privacy policy

Calmorae - Privacy Policy

Last updated: 05/15/2026

At Calmorae, we are committed to protecting your personal information, respecting your privacy, and ensuring a safe and secure shopping experience. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit Calmorae.com or interact with our services.

1. Information We Collect

We collect personal and non-personal information to improve your shopping experience and fulfill your orders responsibly.

A. Personal Information (Provided by You)

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Shipping & billing address
  • Phone number
  • Payment details (handled securely through Shopify)
  • Order history

B. Automatically Collected Information (Device & Browsing Data)

When you visit Calmorae.com, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on pages
  • Cookies & tracking technologies

C. Payment Information

We do not store or access your credit/debit card details. All payments are securely processed through Shopify Payments, or third-party processors like PayPal, Apple Pay, Google Pay, etc., depending on what you select at checkout.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your purchase
  • Provide customer support
  • Improve our website and services
  • Personalize your shopping experience
  • Send promotions or updates (only with your consent)
  • Prevent fraud and ensure platform security

We do not sell, rent, or trade your personal information.

3. How We Protect Your Information

Calmorae uses industry-standard measures to protect your data, including:

  • Secure Shopify-hosted servers
  • SSL encryption
  • Fraud prevention tools
  • Limited internal access to customer data
  • Regular monitoring for vulnerabilities

While no system is 100% secure, we take your privacy seriously and follow best practices.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences
  • Keep items in your cart
  • Analyze traffic and website performance
  • Personalize content and offers

You can manage cookie settings through your browser at any time.

5. Sharing Your Information

We only share information with trusted partners that help run our business, including:

  • Shopify (store hosting & payment security)
  • Shipping carriers (for delivering your order)
  • Payment processors
  • Marketing and analytics tools (email services, Google Analytics, etc.)

These partners are required to protect your data and use it only for the services they provide.

We do not sell or share data with third parties for their own marketing purposes.

6. Your Rights

Depending on your location, you may have the following rights:

Access

Request a copy of the information we hold about you.

Correction

Request corrections to inaccurate or outdated information.

Deletion

Request that we delete your personal information, subject to legal obligations.

Opt-Out

Unsubscribe from marketing emails at any time by clicking “Unsubscribe” at the bottom of our emails.

To make any request, email us at:
📧 info.calmorae@gmail.com

7. Data Retention

We keep your information only as long as necessary to:

  • Fulfill orders
  • Meet legal, accounting, or reporting requirements
  • Improve customer experience

Once data is no longer needed, it is securely deleted.

8. Third-Party Websites & Links

Our website may contain links to third-party websites.
Calmorae is not responsible for the privacy practices or content of these external sites.

We recommend reviewing their privacy policies before providing any personal information.

9. Children's Privacy

Calmorae does not knowingly collect information from anyone under the age of 13.
If you believe a child has provided personal data, contact us immediately.

10. International Customers

If you access Calmorae.com from outside Canada/USA, please note:

  • Your information may be transferred to servers located in other countries
  • By using our site, you consent to this transfer
  • We will always protect your data according to this policy

11. Changes to This Privacy Policy

We may update this policy occasionally to reflect new practices or legal requirements.
The “Last updated” date will always show the most recent revision.

We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

📧 info.calmorae@gmail.com